Know Your Customer (KYC) steps help verify that applicants and payers are who they claim to be.
1. Information collected
Name, date of birth, passport/travel document details, nationality, email, phone and payment method metadata.
2. Verification
We may ask for additional documents or selfie/ID checks for higher-risk cases.
3. Failure to verify
We may refuse or cancel an application without completing payment or after refund of eligible fees.
